Kempinski Hotel Mall of the Emirates, Dubai
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客人怎么说
I wanted to take a moment to express my sincere gratitude for the exceptional service and wonderful facilities provided during my stay. Every aspect of the experience was truly outstanding. A special thank you to Fatma Ahmed, the Lobby Ambassador, for her incredible kindness and warmth during check-in. Her attention to detail and personal touch made a significant impact, and we felt so welcomed and cared for. This hotel truly knows how to make guests feel at home, and I will definitely look forward to returning. Thank you again for making my stay so memorable.
Mohamed
2025年2月
Everything in terms of the facilities and food was top notch..!
Simei
2024年7月
Everything ok but with this price of the room i have seen much much better ..the price is definitely overated..as all of the dubai city..nothing to see except one mall...one time is enough..never again for sure..so much better places..
Kostas
2024年1月
In the mall , the man holds coffee (( Mr waleed )) is a great man thank you for the coffee, and when you go to the restaurant for breakfast ask for mr (( ahmed mohsen)) he will get your order right never let you set on tea table ( short) for breakfast . He will keep checking on you he understands what you need.
Waleed
2025年5月
I have stayed at Kempinski Mall of the Emirates before, and it was again the perfect choice for my anniversary. The location is unbeatable—directly connected to the Mall of the Emirates, making everything so convenient. The breakfast area has moved to the main lounge near the lobby, and it still offers excellent quality and variety. The pool renovation is now complete, and it is much improved compared to before. The pool staff are very friendly and attentive, which made the experience even better. The suite lounge was also extremely convenient for quick snacks and drinks. The entire staff—especially the reception—were outstanding, warm, and professional, making us feel truly welcome. The value for money is excellent; the suite facilities, service, and comfort are among the best in Dubai.
Hadeel
2025年8月
Hotel is connected to Mall of the Emirates, next to Cheesecake Factory and Ski Dubai. Room was spacious, the bed and pillows were very comfortable. We were granted a late checkout which was greatly appreciated.
Connie
2025年8月
The staff were amazing. From the valet to the front desk and house keeping, everyone was amazing and polite. We got a free room upgrade too. Wifi was decent, amazing breakfast and seating area. Location wise it was perfect, right next to the Mall of Emirates, and 20-30mins from all other major locations in Dubai. You get free car parking if you are a hotel guest.
Faheem
2025年2月
Very good location, spacious lobby, comfortable & spacious room, average breakfast in terms of selections, friendly housekeeping staff as well as staff at the restaurant where breakfast is served.
Fadel
2025年8月
Stayed for 5 nights. Upgraded to Grand Deluxe Room - best decision, to make family stay more comfortable. Know Dubai very well , so chose this hotel for location, convenience and facilities, which were spot on. Bed was super comfortable (good quality). Staff are very attentive from the start till the very end. Staff are the highlight here : from reception , valet, limo driver, doorman, pool host to breakfast hostesses and housekeeping. Hospitality is top notch - we felt welcomed.
Boxall
2024年12月
The breakfast was really good, and it had a really good assortment of foods. The best part was Mohammed and his team, who were really kind and always willing to help me and my team of colleagues feel at home. The restaurants were amazing: I had the chance to go to Xu, Salero and Eugene and in all food was superb! Many extra points at Salero to Maria and her team to always make us feel at home! Their efforts ranged from remembering the choices we preferred, to finding an extra seat even though the place was full during flamenco nights. The attention to details in this hotel and restauratns is definitely a 5 star!!
Ernesto
2025年5月